WHY SIGN UP AS A REFILL STATION? AND HOW?

Why would you sign up as a refill station? Because it really is an effective way to tackle plastic pollution at its source. But that’s not the only reason. Please read the story of eteaket, a beautiful Tea Room and Concept Store from Edinburgh, Scotland.

etaeket Edinburgh

REFILL STATION STORY: ETEAKET FROM EDINBURGH, SCOTLAND

  1. BEING A REFILL STATION FITS THE ETHOS

Did you ever think about the waste of all those tea bags we’re using worldwide? Numerous tea bags have been found to contain particles of plastic. A single plastic tea bag can shed billions of particles of microplastics. Luckily this is not the case at eteaket. The team is constantly looking for ways to minimize their environmental impact and to help their customers do the same. For example, the tea is packaged in biodegradable Nature Flex and their tea bags are made from soilon, a cornstarch-based material that is fully biodegradable. The outer packaging for their tea bags and looseleaf canisters is also completely recyclable. And they are members of the Ethical Tea Partnership. Signing up as a refill station fits perfectly with the “eteaket ethos”.

  1. SIGNING UP IS SUPER EASY

Being located in the UK, the team decided to list their two venues on the Refill app. Registering on the Refill app was straightforward and simple. Christine (store manager):“it took less than three minutes (the time it takes to brew a perfect cup of tea!). The Refill app was recommended to us by one of our customers!” Their advice to other businesses would be to take some time out today to join a movement which is good for you, good for your customers and good for the planet.

eteaket concept store

The copper sink in the middle of the room is where free water refills are available.
  1. TAP WATER QUALITY IS AMAZING

We cannot yet speak of a wide ‘refill movement’ in Scotland, but it would be the perfect setting for the #RefillRevolution. At eteaket, they realised Scottish Water is some of the best in the world. Why add more waste to the landfills when you can enjoy world-class water straight from the tap?

  1. BEING A REFILL STATION ENCOURAGES BIGGER STEPS

Putting your tap on the map is super easy and it helps to reduce the number of single-use plastic bottles (made from PET). It fits well within a bigger plan to reduce the impact of single-use packaging. eteaket encourages its customers to minimize plastic waste, by offer a 25p discount if people bring their own reusable cup. Yeah! They also sell a range of travel mugs in-store, including keep cups, bamboo flasks and Mei Li Tea Time travel flasks.

eteaket bottle assortment

The large assortment of reusable cups and travel mugs @eteaket

Christine: “A loose-leaf takeaway tea for only £1.65 is simply an offer too good to refuse; delicious, ethical and the perfect antidote to the ever-changing Edinburgh weather! With over 35 teas to choose from, what are you waiting for? Call into our store on 111 Rose Street for a life-changing cuppa that’s good for the planet!”

The weather in Amsterdam (HQ Refill Ambassadors) is pretty similar, so we know very well what tea can mean to you on a miserable grey rainy day!

READY TO SIGN UP AS A REFILL STATION?

We hope this story encourages other venues (bars, restaurants, shops, etc.) to list as a refill station too. It is fun! You can even economically benefit from it: new visitors enter your place for a free refill and might buy something else.

  1. All you need is a tap, tank or jug with clean water.
  2. Take a picture of your venue and list yourself to one or multiple refill apps.
  3. In addition, it really helps to put a window sticker or poster, so more people take notice.

In countries where tap water is non-potable, you can still become a refill station. By using water filters or by serving water from large tanks (e.g. 20 or 50L, on deposit). In these countries it is more common to charge a small fee for the water refills. Please drop us a line if you have any questions how to do this or what to charge.

In addition to Refill there are some other amazing refill apps with global coverage (like RefillMyBottle, Closca, mymizu). Ad there are some ‘local refill apps’. All of them are free to use and for signing up as refill station. If you doubt about which apps to sign up to, please contact us.

LEARN MORE ABOUT ETEAKET

eteaket tea assortment
Picture Copyright Chris Watt

eteaket was founded in 2008 by ex-lawyer Erica Moore. After a life’s too short moment, Erica travelled the world in search of quality loose leaf tea. Now 11 years later they have their Tea Room on Frederick Street in central Edinburgh, they export worldwide, wholesale across the UK and they have their Concept Store on Rose Street.

Christine: “We saw younger tea drinkers wanting somewhere contemporary and inviting to visit and learn more about tea. When we designed the store we asked our customers what type of things they would like it in. As a result, you can smell every tea in store, sample our teas from our cold brew station, enjoy a hot brew from our tea siphon and find unique and quirky tea accessories.

 We have found it to be a great space for people who want to learn more about tea, it is fantastic for tea tastings (which we hold for free every Wednesday from 12-12.30), tea master classes and events based around wellness. We often have free Saturday morning Yoga or events with independent Scottish brands like Isle of Harris Gin (which is available to purchase via their click and collect service in store). If you find yourself in Edinburgh make sure to pop in and say hi. We would be delighted to take you on a journey into the world of quality loose leaf tea.”

tea brewing
Picture Copyright Chris Watt

Note: other images provided by eteaket

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NEW! REFILL ITALIA (REFILL ITALY)

Italy is Europe’s 1st country when it comes to bottled water consumption per capita and the world’s 3rd country (after Mexico and Thailand). Therefore we are extremely pleased to inform you about Europe’s latest refill program: Refill Italia (Refill Italy)! Last year, they launched in close collaboration with Refill.org.uk. What are they up to? And how can you help? We spoke with Margeritha Cavalleri, co-founder of Refill Italia.

INTERVIEW WITH MARGERITHA CAVALLERI (M)

Why did you start this project?

M: Enrica and I both felt this kind of project was lacking in Italy, and it was time to make a real difference. We know each other for over twenty years so it was really nice we could start this project together.

Nice! Bottled water consumption in Italy is huge, so we’re glad you two initiated this refill project. Why did you decide to collaborate with Refill?

M: We prefer to collaborate instead of reinventing the wheel. By working with Refill we can learn from their >3 years of experience in the field. The Refill app works well and it saves us a lot of time and money because we don’t need to build our own app.

Italy is a large country, where do you start?

M: We are going to focus in Lombardy first, using Milano, our city, as a pilot project. But we really hope Refill Italia will widespread fast, reaching all other regions.

How do you finance this project?

M: At the moment we do all the work voluntarily, next to our regular jobs. Of course it is quite a challenge and sometimes it is hard to find the time, but when you are driven by passion and enthusiasm…

You must be very motivated! We face the same challenges at Refill Ambassadors, we do all the work for fun (free), and combine this with our own regular jobs. How many refill stations have you added so far?

M: Around 600 in the first four months. In England more than 22.000 Refill Station have been registered in the App so far.

That’s a very good start. We hope more Italians will add refill stations soon. What are your next steps?

M: We have great ambitions! We want to reach public places with a huge number of people on the road and water bottles on the go, such as metro and train stations!

Last question: how can people help you with Refill Italia?

M: We are in constant need for volunteers who want to help, by spreading the voice and involving bars, restaurants and owners of public spaces. To have more information just contact us at info@refillitalia.org

HELP REFILL ITALIA TO GROW

Alright Italians and tourists, we got a mission: bring your reusable bottle and look out for refill stations. If you cannot find any in the Refill app (or another refill app you may be using), try to encourage bars, restaurants and shops to become a refill station. Ask if you may add them to the Refill app, so other people know the new refill place exist.

Visit the Refill Italia website to learn more about the project. Use the hashtag: #REFILLit

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THE REMARKABLE STORY OF MYMIZU: JAPAN’S 1ST FREE WATER REFILL APP AND GLOBAL REFILL MOVEMENT       

Have you already heard of mymizu? If not, prepare yourself for a must-read. mymizu – Japan’s first free water refill app – was launched in September 2019. The app now displays almost 200.000 refill stations around the world, with new refill points being added every day. With around 20.000 app downloads. No kidding! And this is only the beginning. With the Tokyo 2020 Olympic and Paralympic Games approaching, mymizu can lead to a global movement. Ready to get inspired? Read our interview with Robin Lewis, co-founder at mymizu.

The mymizu co-founders: Mariko McTier (l) & Robin Lewis (r)

 INTERVIEW WITH MYMIZU CO-FOUNDER ROBIN LEWIS

 What is mymizu?

mymizu (“mizu” means water in Japanese) is Japan’s first free water refill app. My team and I are working to expand the service across Japan and the world, especially as we approach the Tokyo 2020 Olympic and Paralympic Games.

MYMIZU APP

That makes sense. In six months, the Olympic and Paralympic Games will attract millions of visitors. Visitors that will be responsible for a huge consumption of single-use plastics, like water bottles. Here mymizu can play a positive role. Is this also the reason why you started mymizu?

No. It all started with a trip to Okinawa, a beautiful cluster of islands in Japan that is known as a tropical paradise. My co-founder Mariko and I were blown away at how beautiful the beaches were, but as soon as we went off-the-beaten-track, we started finding more and more rubbish – especially plastic. I knew we were facing unprecedented levels of plastic waste in oceans globally, but seeing this hit home that it was also a major problem – even here, in Japan. It seemed totally crazy that we were paying so much money for something we didn’t really need (bottled water) and that this habit was having an enormous effect on our natural environment, and so we decided to try and stop the problem at the source.

Good thinking, we at Refill Ambassadors also feel tackling the problem at the source is the most effective way. This can be accomplished with adequate government policies, with the help of individuals, numerous zero-waste organisations and through refill apps like mymizu. How did you progress afterwards?

So, after several months of research, development and preparation, we launched the beta version of the mymizu app in September 2019. Within 4 months of launching, our app has been downloaded almost 20,000 times across 30 countries and have had over 1,500 refill points added by our users. We have also had hundreds of cafes, restaurants and hotels (including leading brands like Hilton Hotel and Patagonia) register on our platform as refill stations. We now display almost 200,000 refill points around the world, with new refill points being added every day – so you can you use the mymizu app anywhere in the world!

Amazing! Some plans take years to happen, your project already exceeded all expectations within a few months. How do you add new refill stations to the app? Is it free of charge?

Yes, it is free of charge! There is an “add refill spot” feature in the app, which allows users to add photos and other useful information about water stations. For refill partners (e.g. cafes, restaurants and hotels) – they just have to fill in a simple form on our website. We have new businesses registering every day, not just in Japan but even in Germany, Singapore and other countries too!

 Does mymizu earn any money? Do you sell anything or receive donations?

We ran a crowdfunding campaign on Kickstarter, and were blown away by the response. We hit our fundraising target within 48 hours and this helped to develop our app and educational programs. Since then, we have also received support from several foundations, corporations and governments to scale our service, but we are still looking for supporters to help us expand our mission in 2020. We also have had the honour of being awarded the iF World Design Award “Social Impact Prize 2019” which also was accompanied by some financial support.

Congratulations. We hope you’ll manage to get the financial means necessary to create an even bigger impact. mymizu may be Japan’s 1st free refill app, worldwide there are some others like RefillMyBottle, Closca, Tap and Refill. Do you collaborate with other refill apps  / refill organisations in the world?

We have had contact with several people working in the refill space, and are exploring collaboration opportunities as we speak! This is something we would love to do. We are also now collaborating with local governments, schools and universities to further this movement for sustainability.

WHO ARE THE PEOPLE BEHIND MYMIZU?

We would love to hear more about possible collaborations, so please keep us informed. On our blog, we are also write about the people behind refill organisations. Can you tell us something about the mymizu team?

Our team is a very diverse group, in terms of nationality, background and interests! We have engineers, designers, environmentalists, as well as marketing professionals, copywriters and so on. We have people from Japan, UK, New Zealand, Australia and China, just to name a few nationalities! This diversity is critical for us, as we try and make an impact in Japan and around the world.

 The mymizu team

Interesting. What about your own background? Who is Robin Lewis?

Sure! I’m half Japanese and half British, and grew up mainly between the UK and Japan. In 2011, the big earthquake and tsunami that hit Japan, leading to the Fukushima crisis, was a major turning point in my life. I spent several months in some of the worst affected areas (where my Japanese side of the family is originally from), and my time there made me question what is really important and fuelled my interest in sustainability, climate change and so on. I spent over half a decade working in humanitarian aid and international development after the earthquake, based in Japan but working in countries like Nepal, Haiti and Mozambique, mainly in post-disaster situations. I now work in the climate change space at an inter-governmental level, while also running mymizu, and an organisation called Social Innovation Japan.

Thank you for sharing your personal story. It seems you have a very busy schedule. Quite impressive you’re able to combine these different activities.

DREAMS AND NEXT STEPS @MYMIZU

Last question: what do you at mymizu dream of?

We dream about going beyond just water, and would love to extend the service to other products such as coffee and tea, for example! Our ultimate goal is to change consumer behaviour in Japan and more widely, and we see mymizu as just the first step in doing so.

Furthermore, we consider mymizu to not just be an app – it’s a movement. Education and in-person engagement are critical components of what we are trying to accomplish. In just the past 4 months, we have done over 50 talks and workshops at schools, universities and companies on themes such as sustainability and plastic consumption, and are using social media and other creative means to raise awareness of the plastics crisis. This is something that we will scale up going forward. We’re also excited to have recently established a mymizu team in Singapore and hope to roll out more local chapters going forward!

Thank you so much for sharing your personal story and plans with us. We are curious to find out where you and mymizu will be standing in one year from now. After the Olympic & Paralympic Games 2020. For now, we keep in touch so please keep us informed.

READY TO JOIN THIS MOVEMENT?

The mymizu app enables users to track their impact; specifically the CO2 emissions, bottles and money people save by refilling!  Mymizu’s first big target is to track the elimination of 1 MILLION bottles in 2020 (#1millionbottles challenge). They would love for you to track your impact and join them in this mission! So download the app (available on iOS and Android) and start refilling. The app is available in English and Japanese.

Read more about mymizu via their website, Facebook, Instagram, Twitter and LinkedIn pages.

Connect with Robin Lewis on LinkedIn

Source images: mymizu.co

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